How Can We Help?

At Petersfield, we highly value our parent and community partnership. Together, we strive to provide the very best education possible for all our pupils.

If you are unable to find out the information you require or answer your question from the information below, please do speak to Miss Eleanor Williams or Miss Laura Whetlor at the School Office - in person following the signs to the main entrance at the front of the building, by telephone: 01223 207382 or via email: office@petersfield.cambs.sch.uk - regarding any query about an aspect of school life.

Below is admissions information, regarding your child starting at our school:

After talking to parents, Frequently Asked Questions about most aspects of school life have been answered in our Parent Information Pack which you can find on the Parent Information page below. This can also be requested or accessed as a paper copy in the school entrance. On the Parent Information page, you can also download a word version of forms you might need to complete such as medication forms.

Information on how we keep are children safe – in school, as individuals and online (E-Safety) - can be found under the ‘Safeguarding’ dropdown menu on our website. You can also view Safeguarding Information below:

Key policies can be found on the Policies page. Summary leaflets explaining them can be found on the same webpage or as a paper copy in the school entrance.

Information on the school curriculum, including assessment can be found under the 'Curriculum' dropdown menu. You can also view School Curriculum and Assessment Information below. If you want to find out more, please speak to your child's classteacher in the first instance. Alternatively, please contact our curriculum subject leads by emailing the school office.

Term dates are published online and in the school entrance and on the playground notice board. A full list of calendar dates for each academic year is published in September annually and can be found in the entrance and playground as well as on the website Calendar.

Our attendance policy can be found on the Policies page. A leaflet is also available in the school entrance.

Should your child need medical support – short or long term – please see below to find out more. Our summary leaflet is available online and in the school entrance.

Uniform information is located here:

Information about school meals can be accessed here:

A link to our school milk provider can be found here:

Should you need to make an Online payment, you can log into ParentPay here:

If you are in receipt of certain benefits, your child may be entitled to Free School Meals and the Pupil Premium. If so, it is essential that you claim this financial support for your child and more information can be found here:

Information on Puffins, our Out of School Hours club, can be found here:

Want to find out more about school clubs? See below:

More information on our fun and excellent fundraising PTA - FOPS can be found here:

Should you have a query about your child, your child’s classteacher(s) is best placed to help.

Please do look at your child’s website class page to find updated information about the curriculum, homework and to see the pictures of the class at work:

Classteachers are available on the patio at the end of each day as they dismiss pupils. Please do speak to them once all the pupils have been discharged into the care of their parents/carers. Alternatively, an appointment can be made by contacting the office.

Not sure who to talk to? Our staff and governors information detail who we are and what we do. A member of the Senior Leadership Team – usually the Headteachers – are available at the gate each morning and evening. Governors attend most of our school events and wear an orange lanyard. Their photos, and those of all our staff, are displayed in the school entrance. The contact address for our chair of Governors is via the clerk – clerk@petersfield.cambs.sch.uk

Mrs Penrose is our SENDCo (Special Educational Needs and Disabilities Coordinator and Inclusion teacher). She is usually available at the gate at the start of the school day and the patio at the end of the day or can be contacted via the office. Please do look at our SEND webpage to find out more about support at Petersfield and the County 'Local Offer':

Mrs Penrose leads our pastoral and behavioural support. Our summary leaflet is available online and in the school entrance.

Should you remain unable to find the information you require or resolve any issues, please do make an appointment to speak to the Headteacher and we look forward to working together to resolve the matter.

If we remain unable to resolve matters, our formal complaints process is available here and on our policy page. Before the formal processes are invoked, every effort will be made to resolve matters informally with the relevant member of staff, Senior Leader, Headteacher or Governing Body. The formal Complaints Procedure will not normally be accessed unless the Headteacher has first been given the opportunity to discuss the matter with the complainant. This complaint should be made in writing using the formal School Complaints Form which is available here as a word document for completion.

Should you be unable to find what you are looking for, please do let us know when you contact school so we can update this information to help others.